The Menagerie Accessibility Statement

The Menagerie is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, applying the relevant accessibility standards to guarantee a seamless digital experience and booking journey for all of our guests.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Menagerie website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the absolute technical standard, though active measures are underway to remediate known barriers.

Feedback & Contact Information

We welcome your feedback on the accessibility of The Menagerie website. If you encounter any accessibility barriers, technical difficulties, or require assistance exploring our property or completing a reservation online, please let us know immediately so we can assist you directly and resolve the issue:

• Address: 302 W Travis St, Fredericksburg, TX 78624
• Email: hello@themenagerietx.com
• Phone: 830-307-7332
• Response Time: We aim to respond to accessibility feedback and support inquiries within 2 business days.

Technical Specifications

Accessibility of The Menagerie website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS / Stylesheets
• JavaScript

These technologies are relied upon for conformance with the accessibility standards utilized across our digital platform and online reservation pipeline.

Known Limitations & Remediation Efforts

Despite our best efforts to ensure accessibility of The Menagerie website, there may be some limitations. We actively monitor guest feedback, utilize automated testing tools, and run manual keyboard audits to catch regressions. Our team works aggressively to resolve identified technical issues within our website files, reservation plug-ins, and property descriptions immediately upon discovery.

This statement was last updated in August 2026.